Conducting the Interview.

Conducting the Interview.

Hi everyone, I’m Julia Kernaghan from Project Ops and this is week 3 of our series on Recruitment. This week I’m discussing Interviews and I have some top tips for anyone who may find themselves conducting an interview.

Many hiring managers think that they don’t need to prepare for an interview because it’s just a chat and it can’t be that hard. Think again! Finding the right team member is crucial to the success of your team, you can’t just ‘wing it’. Hiring candidates on the basis of faulty interviews can leave you with underperforming employees, potentially impacting the business.

I’m interviewing… what type of interview do I choose?

I’m interviewing… what type of interview do I choose?

Hi everyone, I’m Julia Kernaghan from Project Ops and this week I’m discussing I’m interviewing… what type of interview do I choose? Within the recruitment process the interview is one of the most important aspects. The interview provides you with valuable firsthand information about a candidate’s background, their skills and experiences; a sense of who the person is; and an idea of how their attributes match your role requirements. Here are five of the most popular interviews styles, available to you...

Office Romances

Office Romances

Hi everyone, I’m Julia Kernaghan from Project Ops and this week (keeping in the theme of Valentines Day), I’m discussing Office Relationships. Office romances and relationships… we’ve all heard a story or know of friends and colleagues that have been involved in office flings, romances and relationships. In this blog we provide some practical tips and pointers for both management and couples for how to address this timely topic!

Staff Induction

Staff Induction

Hi everyone, I’m Peta Cussell from Project Ops and this week I’m discussing Staff Induction. As I spoke about a couple of weeks ago, the highest-risk time for employee turnover is just after they've started, and so getting the new staff induction process right, is highly important. So what should be included? How much time should be dedicated to it?

Onboarding New Staff

Onboarding New Staff

Hi everyone, I’m Peta Cussell from Project Ops and this is my first article for 2017. Today we are covering - onboarding new staff, what to do and the importance of getting it right.

The highest-risk time for employee turnover is during the first few months after the new employee has started. And so getting the new staff onboarding and induction process right, has a significant impact on employee retention and subsequent productivity.

Wk 10 – What is? Conducting an Investigation

Wk 10 – What is? Conducting an Investigation

Hi everyone, I’m Peta Cussell from Project Ops and this is our final week of our 10-week series discussing key areas of Human Resources relevant to Small Business. This week I am going to talk about ‘what to do’ and ‘what NOT to do’ when conducting an investigation in the workplace. 

As you’ve learnt over the last 9 weeks of this series, there are certain situations that require an investigation into a matter in the workplace. Lets take a look at the steps involved...

Wk 9 – What is? Staff Engagement vs. Cost of Staff Turnover

Wk 9 – What is? Staff Engagement vs. Cost of Staff Turnover

Hi everyone, I’m Peta Cussell from Project Ops and this is week 9 of our 10-week series discussing key areas of Human Resources relevant to Small Business. This week I am going to talk about the Importance of Staff Engagement and the Costs of Staff Turnover in the workplace.

Staff engagement is an area that sometimes can be overlooked in a small business as business owners and managers are so focused on making ends meet and subsequently wearing so many hats, there just isn’t the time. Nonetheless this important area should be made a top priority, as there is a clear link between staff engagement and business performance.

Wk 8 – What is? The Leave Policy

Wk 8 – What is? The Leave Policy

Hi everyone, I’m Peta Cussell from Project Ops and this is week 8 of our 10-week series discussing key areas of Human Resources relevant to Small Business. This week I am going to talk about the importance of a Leave Policy in the workplace.

Managing multiple types of employment and various leave entitlements can be confusing. Getting it wrong can be crippling for your business. This is why one policy that covers all leave entitlements, will make management of leave so much easier.

Wk 6 – What is? Social Media Policy

Wk 6 – What is? Social Media Policy

Hi everyone, I’m Peta Cussell from Project Ops and this is week 6 of our 10-week series discussing key areas of Human Resources relevant to Small Business. This week I am going to talk about the importance of a Social Media Policy in the workplace.

The Social Media Policy is designed as a guideline intended to provide clarity to employees and contractors on acceptable use of social media platforms when referring to the employer; the employer’s products and services; its people; clients; competitors; and entities associated with the employer. 

Wk 5 – What is? Performance and Misconduct Policy

Wk 5 – What is? Performance and Misconduct Policy

Hi everyone, I’m Peta Cussell from Project Ops and this week I am going to talk about the Performance and Misconduct Policy.

In previous weeks I have spoken about Unfair Dismissal and the Code of Conduct Policy.  The Performance and Misconduct Policy is very closely related to these two topics as it sets out the process to correct unacceptable performance or conduct (other than in situations where instant dismissal is appropriate).

Wk 3 – What is? Unfair Dismissal

Wk 3 – What is? Unfair Dismissal

Hi everyone, I’m Peta Cussell from Project Ops and this week I am going to talk about ‘Unfair Dismissal’. When the Fair Work Act came in in 2009 so did tighter Unfair Dismissal Laws and the introduction of fines.

Unfair dismissal is when an employee is dismissed from their job in a ‘harsh, unjust or unreasonable’ manner. The Fair Work Commission (FWC) decides on cases of unfair dismissal. 

Wk 2 - What is? Fair Work Act & NES

Wk 2 - What is? Fair Work Act &  NES

Hi everyone, I’m Peta Cussell from Project Ops and this week I am going to talk about the Fair Work Act and the National Employment Standards (NES) and what it means for small business.

The Act commenced in July 2009 and along came with that the creation of minimum employment entitlements known as the NES; obligations to keep records; unfair dismissal laws; higher protection for employees; legal obligations for employers and the introduction of fines.

Outsourced, Agency or In-House Recruitment: Here’s how they stack up

Outsourced, Agency or In-House Recruitment: Here’s how they stack up

Who you hire is one of the most important decisions your business will ever have to make, but we rarely discuss how you hire. From the outset, recruiting may not seem like a difficult or lengthy process, but hiring the wrong individual could cost your business an immeasurable sum of time and money, so getting it right is essential. We’ve dissected and compared the 3 most popular methods of recruitment to give you a fair comparison.

4 Crucial Reasons Small Businesses are turning to Outsourcing

4 Crucial Reasons Small Businesses are turning to Outsourcing

If you’re a small business owner then you’ll be familiar with wearing more than just one hat when it comes to running your business. Accounting, marketing, recruitment, customer service, website management…. Does this sound familiar?

As your business begins to grow you’ll find that every moment you spend consumed by these essential but laborious tasks, is time you aren’t able to spend doing the things you do best: running, growing and improving your business. But does this mean you have to turn to hiring more full-time staff to take care of these essential business processes? No.