Project Ops Privacy Policy

Project Ops operates an outsourced HR, Recruitment, Business Operations, Event Management and Project Management company. We are a business built on trust and privacy and this is why we are committed to protecting the personal information of employees, clients and candidates. We encourage you to review the statements below explaining how we collect and use information you share with us.

The Project Ops Privacy Policy ('the Policy') outlines how Project Ops collects, discloses, uses, stores or otherwise handles your personal information.


By accessing the Project Ops website and/or submitting your personal information to Project Ops through any means, you consent to the use of your information as set out in the Policy. If you do not agree with any term of the Policy, please do not use Project Ops' services or website.

Collecting Your Personal Information

The Policy relates to personal information collected by any means. It is Project Ops' usual practice to collect this personal information directly from you. However, often your personal information is collected through the use of Project Ops’ website or in response to Project Ops’ Client’s or Project Ops’ own online advertisements. Furthermore, there may be occasions when Project Ops will source personal information from an external third party, or a publicly available source. In these circumstances, Project Ops will take reasonable steps where practicable to inform you that it has collected personal information from the third party.

The type of personal information we collect and use will depend on various factors such as the type of services you request or use and any applicable legal and regulatory obligations. This may include, but is not limited to, collection and use of the following kinds of information:

  • Contact – information that allows us to communicate with you (e.g. email, phone number, social media details, address).
  • Identity – information that allows us to identify you (e.g. name, date of birth, occupation, and government-issued identification).
  • Professional – information that helps us to understand more about you including your employment history, qualifications, talents, skills and abilities (e.g. references, resume and qualification documents).
  • Financial – information that allows Project Ops to pay you should you be engaged as an employee or contractor (e.g. bank details, tax details).
  • Other individuals – information we request, or that you provide, about an individual other than yourself (e.g. previous employer and referees).
  • Immigration – information that allows us to verify that you are legally permitted to work (e.g. evidence of citizenship, visa or work permit documents).

As a general rule, Project Ops does not collect sensitive information about you (e.g. health information) unless relevant or necessary for the purposes of providing our services to you. However, in circumstances where Project Ops requires sensitive information from you, Project Ops will first seek your consent to collect it.

If you do not provide information, or the information provided is insufficient or inaccurate, Project Ops will be limited in its ability to provide its services to you.

Use Of Personal Information

Project Ops collects your personal information so that Project Ops may use this information to:

  • Assist you in finding or retaining work;
  • Assist in your work performance or management;
  • Send you marketing communications and information relating to our services which we think may be of interest to you;
  • Develop tests and assessments in order to place you in appropriate roles;
  • Pay you should you be engaged as an employee or contractor; or
  • Provide you with Project Ops’ services.

By accessing Project Ops websites and/or submitting your personal information to Project Ops through any means, you consent to the use of your information as set out above.

Use By Third Parties

Project Ops may use and disclose your personal information to third parties for the purposes it was collected, or for a related or ancillary purpose such as providing you with one of our services. Accordingly, Project Ops may disclose your personal information to a number of third parties, including but not limited to:

  • prospective employers;
  • clients who may wish to engage your services as a contractor or temporary employee;
  • Project Ops suppliers or service providers, including (but not limited to) organisations that conduct competency or accounting or payroll services on behalf of Project Ops;
  • your nominated referees;
  • any government authority;
  • any law enforcement body, including the police; or
  • any educational or vocational organisations to the extent necessary to verify your qualifications.

If Project Ops discloses personal information to any third party, Project Ops will generally require these parties to protect such personal information in the same way that Project Ops does.

Data Quality

Project Ops takes reasonable steps to ensure that the personal information it collects is accurate, up to date and complete. In circumstances where your personal information has changed please contact us and we will update where possible and correct the information in accordance with applicable privacy law. Project Ops may also contact you from time to time to check the information is still correct.

Data Security And Storage

Project Ops takes reasonable steps to protect the personal information we hold from loss, unauthorised access, and misuse. The use of security systems assists Project Ops in protecting your personal information. Your personal information may be stored in hard copy documents, or electronically on Project Ops' software or systems. When no longer required, personal information is destroyed in a secure manner or deleted.

Information Collected On Project Ops' Website

When you access Project Ops' website, Project Ops gathers information about users collectively. Such information includes the areas that users visit most frequently and the services users access the most. Project Ops will only use such data anonymously and in the aggregate. By doing so, Project Ops can optimise the services it provides to you.

Project Ops may also collect personal information that individuals choose to provide via online forms or by email. Any personal information provided online is treated in the same manner as any personal information collected through other means (unless specifically outlined in this Policy).

Project Ops encourages you to review the privacy statements of websites you choose to link to from Project Ops so that you can understand how those websites collect, use and share your information. Project Ops is not responsible for the privacy statements or other content on websites outside of the Project Ops website.

Use of Cookies

The Project Ops website use cookies to help you personalise your online experience. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web browser that you have returned to a specific page so that the information you previously provided can be retrieved.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Project Ops services or websites you visit.

Changes to this Policy

Project Ops may change this Policy from time to reflect company and customer feedback. Project Ops encourages you to periodically review this Policy to be kept up to date with how Project Ops is protecting your information.

Contacting Project Ops & Privacy Complaints

Project Ops welcomes your comments regarding this Privacy Policy. If you believe that Project Ops has not adhered to this Policy, please contact us at, with sufficient details of your complaint, including any alleged breach of applicable privacy law.

Project Ops will respond as soon as practical to advise you of our determination and/or to request further details. In the event that there has been a breach of this Policy, Project Ops will take appropriate steps to rectify that breach, and will keep you informed. Project Ops will keep a secure record of all complaints.

Please also contact -

  • if you would like to access, or correct, your personal information held by Project Ops;
  •  if you would like your personal information removed from the Project Ops database;
  • if you would like to opt-out from receiving direct marketing e-mails; or
  • any general queries relating to this Policy.